We can tell you about our approach to uncovering dramatic process improvement opportunities but we think the words of our customers - the people who have learned and our using our methods and techniques - tell the real story. And so without further ado, here is the CPP story in their words…

Dan, Project Manager & Software Engineer… “Very good training for anyone interested in process improvement. Easy to follow. Excellent information. And the methods work!”

Darren… “Our company wants to transform itself in its marketplace and this course and experience left me with the tools to really enable this transformation. I cannot wait to see the results and do the work.”

Roger, Services Executive… “I found the concepts of outside/in and SCO to be very thought provoking and immediate useful in how we re-cast customer facing moments of truth.”

Andrea… “The course opened my mind for other modeling and rating instruments, which are very easy to use and helpful for improvement of a process.”

Bruce, Operations Director… “This was an outstanding course led by an extremely knowledgeable and enthusiastic instructor. The CPP program is easy to understand and execute and identifies quickly.”

Maren, Performance Consultant…“Don and terry are very approachable, relaxed and enjoyable to converse with. And the content is immediately applicable-I’ve been doing process design for 2 years and have new tools!”

Whitney, Process Analyst…“CCP takes on a normative view of what business process management should be all about. CCP allows us to identify and systematically weed out all non value-added activities in a business process, and it is only through this proper dissemination and analysis of business processes can we know what it is that we need to measure with our BPM systems.”

Dan, Senior Business Analyst… “This training is exactly what I needed! It provides the methods for fine tooth combing a process for obstacles that do nothing but hinder progression and promote more time consuming activities. The customer is the reason we are in business. By having a smart, clean, efficient process design and a mechanism for identifying streamlining opportunities, resources spent on rework and inefficiencies can instead be routed to product improvement, better processes, and competitive market relations. I learned a great deal from this training and will continue to pursue the other trainings being offered by the Bennu Group LLC.”

Rachel, Financial Institution… “I have been through more process improvement training classes than I can count over the years; however, your online course stands head and shoulders above the others for its convenience and common sense approach. I wish all the process owners in my company would take your class so they can see the “ah-ha” - that process improvement is something they can drive, i.e. it doesn’t have to be a highly structured, drawn-out project managed to a set-in-stone schedule by a “black belt”. The online format makes the class accessible to everyone, and the special niche the Bennu Group fills is that their approach to process improvement puts the focus where it belongs - on providing value to our customer. Thank you for bringing BPM to the next level!”

Tina, Internal Operations Process Manager… “The manual is a great reference tool and since the course provides the opportunity for practical application of the concepts, I really felt as if I completed a course that was beneficial to my role in the process profession.”

Dave, Director Process Management… “Everyone in the field should be exposed to the techniques experienced in this course.”

Eric, BP Analyst…“Great course! My Brain was truly exhausted at the end of the session as I really had to think about the way we traditionally think.”

Associate Professor, Arizona State University… “The course was very informative and easy to follow. I recommend it for anyone who wants to improve their business and serve their customers well.”

Nikhal …“Course was excellent. Tools we learnt here will be differentiating factors for us while competing for process improvement opportunities and delivering value to the customer.”

Don, Consultant…“Steve and Terry have put together a program which has enabled me to stock my process toolbox with the scalability to attach opportunities at many levels in any organization.”

Chuck, General Manager…“As a set of tools, terminologies, and techniques, this course will be very useful in helping us lead our customers and our own organization in seeing new ways to eliminate complexity in business processes.”

Deb, Consulting Partner…”
Terry was knowledgeable, enthusiastic, and made the course lively and fun. The examples he gave in the class really made the concepts stick!”

Lean/Six Sigma Master Black Belt… “I enjoyed learning new approaches to assess and improve performance..”

James, Fashion Retail… “I found this training course to be both useful and challenging to my thought process. And believe it to be of value to anyone seeking to improve their company’s processes.”

Join the global family of organizations benefiting from Bennu Group Online Training Services:

Organizations of all sizes and types are already benefiting from the Certified Process Professional Online Training Services. Some of the companies benefiting from these services include: