Post script - what an event that was! Lord Seb Coe (Director of London 2012 Olympics and Gold Medalist) inspired us with is understanding of Successful Customer Outcomes (well he did win the games against Paris, Moscow, New York and others). His insights into alignment to customer need through process and business excellence provided us all with much food for thought.
There were several exceptional ‘talks’ and the Awards process with global representatives was simply stunning.
There’s a review with downloads coming soon for members.
Well done IQPC for the splendid organization at Londons premier Queen Elizabeth 2 centre.
With 44 top notch speakers and 57 sessions over two days this is Europe’s premier annual event for those folks interested in all things Process. Also featuring the Annual awards we have submissions from more than 20 companies across categories including Innovation, manufacturing, financial services, fast track and technology. Steve Towers delivered his keynote on the theme of “Process Excellence to Business Excellence” and featuring several new case studies and 2007-8 research findings from the Bennu Group. Full members will be able to download the presentation later in the week - now onsite! Click here and get it now.