Dallas, Texas, USA (PRWEB) – July 9, 2008 – In another industry first, the Bennu Group announces the general availability Open Beta of HerculesX – the first SaaS Business Tool to support CEMM and the advanced BPM approach CEMM encapsulates.

HerculesX supports the entire CEMM approach to customer alignment and process improvement – the same approach that underlies the Certified Process Professional program that has received worldwide acclaim. The Open Beta program provides free public access to HerculesX through September 31, 2008.

Closed beta testing of HerculesX was conducted with people from 4 continents and 12 countries. “You’ve got a great product that deserves all the recognition and socializing it can get!!” commented Nikki Alberts of HBOS Australia while Theo Priestly (Head of BPM, UK Consultancy) states “these guys are blazing the trail in online, on-demand BPM with their HerculesX tool. Its value is in its simplicity and no other tool I’ve seen can document your processes and show you how close you are to true customer alignment so clearly without heavy investment.”

Delivering HerculesX as “Software as a Service” (SaaS) provides a low-cost, pay as you go, no maintenance and no software to install use model. This approach makes HerculesX available to a larger audience while increasing results for everyone using the tool.

“This is a critical milestone for us,” stated Bennu Group CEO Terry Schurter. “HerculesX dramatically improves both the degree of success and personal productivity of the people who use it. In what is called ‘Intersectional Innovation’ (as referenced in the book The Medici Effect by Frans Johansson) HerculesX breaks new ground on multiple levels in how we align and optimize our processes, and how we interact with the tools we use in doing that.”

CEMM (the underlying Method of the Certified Process Professional Program) presents a new way to understand process, identify opportunities and implement changes that simultaneously create Increased Revenues, Decreased Costs and Enhanced Customer Service (the Triple Crown). HerculesX is the first product to support the entire CEMM approach.

“HerculesX is a new breed of software application. Instead of forcing you into doing things a certain way, HerculesX focuses on helping you get things done. Through its simple design and minimal rule set, you can begin to document, analyze, and improve any process immediately,” said Alex Morse, Bennu Group Chief Architect.

The HerculesX Open Beta program is available at www.herculesx.com

About Bennu Group
Bennu Group is the world’s leading business process and performance transformation company. We deliver the business and technology-related insight, tools, methods and training necessary for our clients to make the right decisions, every day. From CEO’s, CIO’s and senior executives in global corporations and government agencies to business leaders and practitioners; we are the first choice of our clients throughout the world.

The recent Dubai Certified Process Professional class was a resounding success with a dozen delegates across the country graduating to Certified Process Professional Level 3 (CPP3).

In Association with Bennu Group partners EBTRAC of KSA Bennu Lead Coach Don Smith (fourth from the left) led representatives from the Middle Easts major corporations through The Customer Expectation Management Method (CEMM) and how to optimize, align and innovate any process to achieve Triple Crown benefits (reduced costs, improved revenues and enhanced service simultaneously) through Successful Customer Outcomes.

The Middle East series is such a resounding success (this was the fifth course in the area in 3 months) that EBTRAC with Bennu will be running additional sessions over the next few months..

Upcoming Middle East seminars and workshops include Bahrain, UAE, Egypt and KSA

The content of the CPP programme is available from this link.

Change. What a powerful word. For most people the word “change” elicits an immediately reaction. The word “change” has meaning… but what meaning does it have for you?

The study of human nature tells us that change elicits a primordial response of fear or at least caution. Change means things are not going to be the same and our basic instinct is to pull back into a defensive response of fight or flight because if things are not the same then whatever is different could pose a threat to us!

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Not sure which of our open training courses you wish to attend? Maybe you should consider visiting the great state of Texas in May - its your chance to meet the Thought Leaders.

The upcoming CPP open course in Texas is a very unique event. The course, lead by Bennu Group CEO Terry Schurter will also see visits by Steve Towers (SVP - EMEA Bennu Group), Alex Morse (Bennu Group Chief Architect), John Corr (Managing Partner CloseQuarter) and Alexandra Durcikova (Professor University of Arizona and Certified CPP Coach).

Dallas BPM Training

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One of the issues raised time and time again is the disconnect between what some of us “know” we should do and the chains of existing legacy that continually wrap themselves around us when we actually try to go to a “new place.” It almost seems that many of the other people in the organization are actively resisting our desire to do the Right Things and that they do so through the use of legacy roadblocks.

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