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Archive for the ‘Software Tools’ Category

Bennu Group Launches Open Beta of HerculesX – the first SaaS Business Tool to Support CEMM

Wednesday, July 9th, 2008

Dallas, Texas, USA (PRWEB) – July 9, 2008 – In another industry first, the Bennu Group announces the general availability Open Beta of HerculesX – the first SaaS Business Tool to support CEMM and the advanced BPM approach CEMM encapsulates.

HerculesX supports the entire CEMM approach to customer alignment and process improvement – the same approach that underlies the Certified Process Professional program that has received worldwide acclaim. The Open Beta program provides free public access to HerculesX through September 31, 2008.

Closed beta testing of HerculesX was conducted with people from 4 continents and 12 countries. “You’ve got a great product that deserves all the recognition and socializing it can get!!” commented Nikki Alberts of HBOS Australia while Theo Priestly (Head of BPM, UK Consultancy) states “these guys are blazing the trail in online, on-demand BPM with their HerculesX tool. Its value is in its simplicity and no other tool I’ve seen can document your processes and show you how close you are to true customer alignment so clearly without heavy investment.”

Delivering HerculesX as “Software as a Service” (SaaS) provides a low-cost, pay as you go, no maintenance and no software to install use model. This approach makes HerculesX available to a larger audience while increasing results for everyone using the tool.

“This is a critical milestone for us,” stated Bennu Group CEO Terry Schurter. “HerculesX dramatically improves both the degree of success and personal productivity of the people who use it. In what is called ‘Intersectional Innovation’ (as referenced in the book The Medici Effect by Frans Johansson) HerculesX breaks new ground on multiple levels in how we align and optimize our processes, and how we interact with the tools we use in doing that.”

CEMM (the underlying Method of the Certified Process Professional Program) presents a new way to understand process, identify opportunities and implement changes that simultaneously create Increased Revenues, Decreased Costs and Enhanced Customer Service (the Triple Crown). HerculesX is the first product to support the entire CEMM approach.

“HerculesX is a new breed of software application. Instead of forcing you into doing things a certain way, HerculesX focuses on helping you get things done. Through its simple design and minimal rule set, you can begin to document, analyze, and improve any process immediately,” said Alex Morse, Bennu Group Chief Architect.

The HerculesX Open Beta program is available at www.herculesx.com

About Bennu Group
Bennu Group is the world’s leading business process and performance transformation company. We deliver the business and technology-related insight, tools, methods and training necessary for our clients to make the right decisions, every day. From CEO’s, CIO’s and senior executives in global corporations and government agencies to business leaders and practitioners; we are the first choice of our clients throughout the world.

BPM Technology Idiocy Cranks On

Friday, February 15th, 2008

I was a bit disheartened when doing a checkup on BPM activities from various industry resources recently as I see that there are a number of agencies that are touting BPM as a technology-driven concept – when nothing could be further from the truth.

This touches on a number of big organizations that have chosen to completely forget that BPM DID NOT START with technology. They have chosen to simply ignore this fact because it doesn’t mesh with the story they want to tell, it isn’t where the perceive opportunity for money to be, and – to put it bluntly – they are driven by their own personal desire to achieve financial success.

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Breakthrough in creating the Management and Enterprise System

Wednesday, February 6th, 2008

Best in class processes won’t lead to success without the right strategic objectives. And yet creating strategic objectives has largely been the work of management teams often distant from the scene of real work, where the organization actually touches the customer, at the place where the products and services create the value that translates into revenue and profit. Having strategic objectives and best in class processes is just not enough today if we are not aligned, everyone everywhere everytime in our companies, with achieving these Successful Customer Outcomes. Like good musicians need an excellent conductor to achieve harmony and success so does the SCO help to create and define the organizations efforts through its people, systems, processes and strategy. (more…)

The Process Data Fallacy – Why Process Data rarely serves the purpose for which it is intended

Tuesday, January 29th, 2008

This is a very important article for anyone involved in process automation, work flow and process data collection. In reading this article your understanding of process will be transformed…

There’s a widespread belief that the data behind process is unmined gold, a mother lode just waiting for us to dig it out. Much of the premise behind many of the BPM technology approaches is based on this belief. Yet it is a very dangerous belief and for those who are following this path (and yes, you have lots of analysts and pundits telling you to go there) the discovery is that it’s like invading a foreign country. What looked like a clean sweep didn’t turn out that way and once you’re in, you can’t get out. Soon it becomes a resource hog draining the life out of the organization.

What is the fallacy? Let’s set the landscape.

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The State of BPM – You have a choice

Wednesday, January 9th, 2008

I’m behind the time for my traditional New Year article where I share my insights into the latest trends, happenings and expectations of the coming year. The delay comes from the challenge of conveying what I believe is the most important message I have ever delivered – and I needed to get it right!

So what’s in store for us in 2008? The most important thing is for you to know that with BPM you have a choice…

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